Proactive Computing | Optimizing IT for usability, performance and reliability since 1997

Tag: #TechSupport

Android Users, Beware.

We’ve started seeing some almost believable malware, popping up on our Android devices. Remember never to click on ANYTHING that pops up while you’re browsing the web, no matter how much it looks like it came from your operating system or phone vendor.

We got the scary virus warning below clicking on an article on a political website TheHill.com (repeatedly, alternating with another dubious click-hole). It references a “hacking event” with yesterday’s date, and there’s even a 3 minute countdown-to-disaster timer. (HURRY! You better click NOW!) They even throw in the phone model for good measure, and it looks like it could be from Samsung, or a notice of an Android update. Yeah. Could be. But…It isn’t.

Don’t be fooled. Never click on pop ups. When in doubt, just hit BACK.

DJI Mini First Spring Flight. GPS glitches. FPV Not Working…SOLVED

So I pulled my 2 year old DJI Mini (original version) out of the hanger for the first flight of the season today. I updated everything recently, and was expecting a normal flight. Never trust in your expectations.

I powered up hopefully, and opened up the Android flight app. Immediately a notification screamed that the GPS not working. OK. No idea why, but before I spent too much time worrying about it, the drone decided that it needed to calibrate it’s compass.

‘Ahh…THAT must be it’. I figured that could fix the GPS issue, so I proceeded to calibrate…but calibration failed. Wait, what?

DJI Mini App Black Screen FPV Camera View #BugReport

After a frustrating couple of tries, I noticed a recommendation to calibrate at 1.5 m height…so, took 3 steps down, off the deck and SUCCESS! Prepare for takeoff!

Everything powered on. GPS lock. Home point updated and map position verified…but where’s the camera image? It records, takes photos, gimbal moves up and down but just a black screen and blank screen videos and pics. WTF?!?

Powered down. Rebooted everything. Cleared the cache. Nothing. There aren’t any updates and resetting the camera defaults failed. Finally in desperation, I tried uninstalling the Android app and reinstalling. BINGO! Back in business.

After resetting safety settings and a quick pre-flight, check, I took off from the picnic table, and had a perfect flight after that. But for awhile there I was sure some mysterious hardware failure had occurred during its winter in storage, and was freaking out that my drone might be broken. Luckily it was just a software glitch.

Footage from DJI Mini Drone (compressed)

Just goes to prove the Tech Support Credo: If rebooting doesn’t fix it, reinstalling it will.

Hope this helps some other pilots out there who might be in the same hell-bound boat. ~Jamie